General privacy notice
Pursuant to Article 13 of the Regulation (EU) 2016/679 containing provisions for the protection of natural persons with regard to the processing of personal data and for the free movement of such data (hereinafter the “GDPR”), we hereby provide you with information regarding the processing of your personal data provided by you and/or collected via the website www.savelost.com (further "Website")
Data Controller
Personal Data collected via the Website will be processed by SAGAS UG (haftungsbeschränkt), registered at Mühlenstr. 8a, D-14167 Berlin.
Categories of Personal Data processed
The following Personal Data provided by you (hereinafter the “Personal Data”) may be processed via the Website:
the IP address;
navigation data on the Website;
information on the browser and on the device;
information collected through cookies, pixel tags, provided by you and without disclosing your specific identity;
demographic information and other information provided by you and without disclosing your specific identity;
information that has been aggregated in such a way as to no longer reveal your specific identity.
Moreover, the following Personal Data provided by you may be processed if you decide to interact with the Website:
Name, surname, email address, home address and phone number if you send messages through our report and request forms.
3. Purposes of processing Personal Data
The Controller will process your Personal Data for the following purposes:
a) to allow you to benefit from the features offered by the Website and to allow you to communicate with SAGAS UG and obtain the information you request through the contact forms on the Website.
b) to provide you with the services you request, and more in detail:
c) to be contacted by the SAGAS UG staff in order to obtain the missing information
d) to send you the offers by any means of communication
4. Legal basis for processing Personal Data
The processing of your Personal Data for the purposes referred to in Section 3, a. is carried out in order to comply with your request and on the basis of a legitimate interest of SAGAS UG, which business is inevitably linked to the quality of the services offered by its Website, to the users’ interaction experience and to the satisfaction of their expectations. Any refusal to provide the Personal Data for the purposes set out above will make it impossible to send you the offer.
The processing of Personal Data for the purposes referred to in Section 3, b., is necessary in order to perform the pre-contractual and contractual measures adopted upon your request when you ask for the services offered by the Website. Any refusal to provide the Personal Data for the purposes set out above will make it impossible to use and enjoy the services above.
In case of processing in the event of any potential corporate events (sale of the company or business units), due diligence or in the case of defence of a legal claim and the related preliminary activities, such processing will be carried out on the basis of legitimate interests of the SAGAS UG in the continuation of its commercial activities and for the protection of its rights.
5. Modalities of processing of Personal Data
The processing will be carried out with the assistance of both automated instruments and on paper suitable for guaranteeing the security and confidentiality of Personal Data, this to collect, consult, store, manage, extract and transmit the Personal Data.
6. Recipients of Personal Data
The Personal Data will be disclosed to the persons authorized for the processing within the SAGAS UG staff.
Personal Data will not be publicly disclosed.
7. Cookie
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Retention of Personal Data
Personal Data will be stored, in compliance with the applicable law, for a term not exceeding what is necessary to pursue the purposes for which they are processed, save for the right to withdraw the consent at any time where it constitutes the legal basis for the processing.
The criteria for determining the storage period of the Personal Data takes into account the allowed processing period and the applicable laws on the statute of limitation of rights and legitimate interests of the data subject where they are the applicable legal basis for processing.
Subsequently, the Personal Data will be deleted, aggregated or anonymized.
9. Rights of the data subject
At any time, you will be entitled to:
obtain confirmation from the Controller as to whether your Personal Data is being processed, and where that is the case, to access to the personal information pursuant to art. 15 of the GDPR;
obtain the rectification of inaccurate Personal Data concerning you, or, taking into account the purpose of the processing, the integration of incomplete Personal Data;
obtain the erasure of your Personal Data, where one of the grounds under art. 17 of the GDPR applies;
obtain the restriction of processing of your Personal Data, where one of the cases under art. 18 of the GDPR applies;
object to the processing of your Personal Data on grounds relating to your particular position, where applicable;
receipt in a structured, commonly used and machine-readable format Personal Data concerning you and provided by you, as well as to transmit those Personal Data to another controller, in the cases and within the limits referred to in art. 20 of the GDPR, where applicable.
You also have the right to withdraw your consent to the processing of your Personal Data (where given) at any time, without prejudice to the lawfulness of the processing based on your consent before its withdrawal. You will have the possibility to opt-out from marketing via email by clicking on the relevant “unsubscribe” link.
According with the GDPR, the Controller may not charge for complying with any of the requests mentioned in this paragraph, unless they are clearly unfounded or excessive and repetitive. Should you request more than one copy of your Personal Data or in cases of excessive or unfounded requests, the Controller may: (i) charge a reasonable expense, considering the administrative costs incurred to fulfil the request; or (ii) refuse to fulfil the request. In these cases the Controller will inform you of the costs before fulfilling the request.
The Controller may ask for further information before fulfilling the requests if it needs to verify the identity of the person who has made them.
Without prejudice to any administrative or legal remedy, you also have the right to lodge a complaint to the relevant supervisory Authority (for Germany: the „BfdDI“, nationale Aufsichtsbehörde für Datenschutz), if you believe that processing of your data is in breach of the GDPR. More information is available on the website https://www.bfdi.bund.de/DE/Home/home_node.html
In any case, the Controller is interested in knowing the reasons for the complaint and requests that you use the above contact methods before turning to the authorities, in order to prevent and resolve any disputes, amicably and promptly, with the greatest courtesy, professionalism and discretion.
For more information about the provisions contained in Articles from 15 to 22 of the GDPR, click on the following link: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=en
10. Contacts for the exercise of the rights of the data subject and for further information
With respect to the exercise of your rights in relation to the purposes as per Section 3 above and/or to obtain any type of information you may need in relation to the Controller pursuant to this privacy notice, you can send a written communication to SAGAS UG (VAT number DE364004488), with registered office in 14167 Berlin, Mühlenstr. 8a or by dialling +49 159 0555 8300 or an email to info@savelost.com
11. Changes to this privacy notice
This Privacy Policy is effective as of April 12th 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.